Operational Efficiency Workshop

Operational Efficiency

Simplify. Optimize. Perform.

Significantly improve the quality and efficiency of your business, support, and technological processes. With 20 years of experience, I combine methodological expertise and pragmatism to deliver rapid and tangible results

Why I can help you improve operational efficiency

Methodological expertise

Certified Six Sigma Black Belt at HSBC, I have led numerous process optimization projects and successfully deployed Lean initiatives

A pragmatic approach

Using the right tool at the right time, skipping unnecessary steps when they don’t add value to the specific challenge and don't bring efficiency

A cross-functional vision

20 years of experience deploying Lean initiatives and redesigning processes in support, legal, business, and technology functions

Key references in process management

As Interim COO, defined and implemented governance structures with the CEO at Spendesk Financial Services. Led Payment Operations, KYC Operations, and Strategy & Partnerships teams. Reorganized the Payment Institution for scalability, optimized cross-department collaboration, and outsourced KYC periodic reviews to enhance focus on new business.

SPENDESK FINANCIAL SERVICES (2023)

Collaborated with the General Secretary and General Counsel to define the target operating model for AXA IM’s Legal Department. Delivered solutions for information systems, contract management, regulatory fund reporting, and legal storage/archiving.

AXA IM (2017-2018)

Advised the Head of Internal Control on designing the target model and procedures. Developed the project plan and led Steering Committees with the Board, CEO, COO, and Business Heads, ensuring alignment and successful implementation.

CRPN / AIR FRANCE (2011-2012)

Launched an Operational Excellence initiative, conducting a gap analysis against ISO and SAS70 standards and formalizing a transformation roadmap. Reengineered the Funds Lifecycle Management process, redesigned project governance, and implemented Lean tools and a balanced scorecard with key KPIs for the Executive Committee.

NATIXIS AM (2009-2011)

Reengineered the Transaction Reporting process to ensure 100% MiFID compliance. Delivered a fully automated reporting tool and completed the gap analysis and target operating model design within 6 weeks.

HSBC GLOBAL AM (2009)

Coordinated high-impact transformation projects for Asset Management in Continental Europe and liaised with the Group on global initiatives. Led the deployment of Lean Six Sigma across the Asset Management business line, driving operational excellence.

HSBC GLOBAL AM (2006-2009)

Acted as Business Analyst for Société Générale’s Cheque Image Exchange project. Designed and implemented a defect handling process, trained operational teams, and reduced the defect rate from 20% to 5%.

ALTRAN x SG (2002)

  • General Management Acceleration Program

    EDHEC Business School, 2020

  • Innovating with the Business Model Canvas

    University of Virginia, 2020

  • Professional Web Designer & Developer

    Le Wagon Paris, 2019

  • Computer Science CS50x

    Harvard, 2018

  • Six Sigma Black Belt

    HSBC Group, 2007

  • Master in Management & Entrepreneurship

    ESSCA School of Management, 2001

To go further

Illustration

Achieve Total Quality with Six Sigma

The journey towards operational efficiency begins with controlling costs, optimizing value chains, refining cost accounting, eliminating waste, and uncovering new profitability sources. Once the...

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Illustration

Increase efficiency with Lean Management

In today’s volatile, uncertain, and complex business environment, organizations must prioritize efficiency, agility, and flexibility to stay competitive. To meet these challenges, many companies...

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Illustration

Optimize Your Running Costs with a Shared Services Organization (SSO)

Support function costs are often measured globally and allocated to profit centers using varying analytical rules across departments. This inconsistency creates challenges for achieving transpar...

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My other skills

Program Delivery

Looking for an expert to manage your complex programs and deliver tangible results? Discover how I turn your projects into measurable successes
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Cost & Profit Management

Want to optimize your costs without compromising quality? Discover how I deliver sustainable profitability with pragmatic and concrete solutions
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Strategic Planning

Looking to turn your strategic ambitions into effective actions? Discover how I design and execute tailored strategies that deliver compelling results
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Arnaud Rioche

What if we optimized your processes together?

Are you considering launching an operational efficiency initiative, creating or optimizing an existing process, or revisiting your methodological framework? Contact me today, and let’s turn your challenges into concrete improvement opportunities